This document outlines the Refund Policy for FlyProxy, a service provided by BOHUAN NETWORK TECHNOLOGY CO., LIMITED. Clients are advised to review this policy carefully before using FlyProxy's services, available at https://www.flyproxy.com/.

Customers may request a refund within fourteen (14) calendar days from the date of purchase by contacting FlyProxy's customer support team at [email protected].

Refund requests are processed manually for verification and security purposes and must be submitted through customer support. Approved refunds will be returned via the original payment method within a reasonable processing timeframe.

After this period, refunds are generally not available except where required by applicable laws or otherwise approved by FlyProxy.

FlyProxy provides digital services that may be activated immediately after purchase.

The availability of a refund within the initial fourteen (14) day period is not affected by service activation or usage.

After the expiration of this period, all purchases are considered final, subject to applicable legal requirements.

Any disputes related to access to or use of FlyProxy’s services should first be submitted to customer support at [email protected].

All communications are logged for security and compliance purposes.

FlyProxy provides intangible digital services delivered electronically. No physical goods are shipped.

Once the refund period has expired, refunds are not applicable in the following situations.

1. Incomplete or inconsistent information provided during registration.

2. Accounts suspended or terminated due to illegal or prohibited activities.

3. Violations of the Terms of Use or acceptable use policies.

4. Expiration of the purchased service plan.

5. Service performance consistent with the applicable service level agreement.

6. Network quality or speed limitations caused by third-party Internet service providers.

7. Client-side software compatibility issues or third-party software limitations.

As FlyProxy provides intangible digital services, shipping fees and shipping refunds do not apply.

Effective Date: January 1, 2022